Frequently Asked Questions
Everything you need to know about shopping with GIORNI
How long will it take to receive my GIORNI order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking number via email as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal. Please note that final sale items are not eligible for return.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. As our collections range from slim-fit to oversized silhouettes, we recommend checking the 'Fit Notes' section on individual items for the most accurate sizing advice.
What payment methods do you accept?
GIORNI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay for eligible orders.
Are your materials sustainably sourced?
We are committed to conscious fashion. GIORNI prioritizes high-quality, durable textiles including organic cotton, recycled polyester, and ethically sourced wool to ensure your wardrobe staples last for seasons to come.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may modify or cancel your order within 60 minutes of placement by contacting our customer support team. Once an order has reached the fulfillment stage, it can no longer be changed.