Returns & Exchanges
At GIORNI, we want you to be completely satisfied with your purchase. If your selection isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the inclusion of the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing